System status

Live health of every Lodestar service, measured every minute from six regions.

Geocoding API99.998% uptime
Validation API99.991% uptime
Places API99.972% uptime
Batch jobs100% uptime
Dashboard99.995% uptime
p50 latency31 ms
p99 latency118 ms
Requests today41.2M
Error rate0.004%

Past incidents

Every incident gets a written review within 48 hours, including what we changed so it does not happen again.

  1. Slower autocomplete in Singapore Resolved

    Places API responses took up to 400 ms for 22 minutes after a cache node failed. Traffic moved to Sydney automatically and we have added a second node.

  2. Elevated errors on Places API Resolved

    About 1.2% of requests returned 503 for 14 minutes during a database upgrade. The upgrade is now done region by region.

  3. Delayed batch webhooks Resolved

    Batch results were delivered up to 9 minutes late. No data was lost.

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